Procedure for Employees

Bij Van Opstal & Partners vinden wij het belangrijk dat u vooraf precies weet wat u kunt verwachten. Daarom leggen wij het proces rustig uit en nemen wij de tijd om uw vragen te beantwoorden. U hoeft niet direct met oplossingen te komen. Mediation begint met het creëren van een veilige omgeving waarin beide partijen hun verhaal kunnen vertellen. Dat sluit aan bij de uitgangspunten van de MfN: vrijwilligheid, transparantie en eigen regie van partijen. 

Our Approach

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Step 1 – Our case manager will contact you

Voordat de mediation start, neemt één van onze casemanagers contact met u op. Tijdens dit gesprek leggen wij het volgende uit:

• What mediation entails; 
• How the process works; 
• What to Expect; 
• Any questions you may already have. 

You will then receive all the information you need to be well-prepared for the mediation.

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Step 2 – Meeting with the Mediator

We will connect you with an experienced MfN-registered mediator who specializes in labor mediation.

The mediator will contact you to schedule an initial meeting.

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Step 3 – One-on-one meeting

Each party is first given the opportunity to present its case separately.

The purpose of this conversation is to:

• Encouraging people to discuss any concerns they may have;
• Let's get to know each other; 
• Answer questions; 
• To discuss expectations; 

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Step 4 – The Joint Discussion

During the joint sessions, the mediator guides the process. You can always expect the following from our mediators:

• The mediator does not take sides.
• The mediator does not make decisions.
• The mediator helps both parties resume their dialogue.
• First, let's look at what happened.
• After that, we'll focus primarily on the future.

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Step 5 – Working Together to Find a Solution

Ieder mediationtraject is anders en de uitkomst staat nooit vast voor het traject begint. Soms herstellen werkgever en werknemer de samenwerking. Soms worden afspraken gemaakt over re-integratie. En, soms besluiten partijen gezamenlijk dat beëindiging van het dienstverband de beste oplossing is.

Whatever the outcome may be, you and the other party will decide together what arrangements to make. This means you remain in control of the situation at all times.

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Step 6 – Documenting the Agreements

When you reach agreements together, they are carefully documented. That way, everyone knows where they stand.

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What You Can Expect from Van Opstal & Partners

Wanneer u een mediationtraject met één van onze mediators doorloopt, bent u altijd verzekerd van het volgende:

• Your voice will be heard.
• The mediator is independent and impartial.
• You'll have a say in deciding on the solution.
• Everything discussed during mediation is confidential.
• We guide the process carefully and with respect for both parties.

Frequently Asked Questions from Employees