Eveline Engler
Region Alkmaar, Haarlem, Leiden, Noord-Holland, Zuid-Holland
Specialist: Labor Conflicts, Exit Mediation
Rol: Arbeidsmediator, Gespreksbegeleider
My Mediation Style
Effective communication is the key to understanding and cooperation. During mediation, I place a strong emphasis on improving communication between them. I work process-oriented, regularly summarize conversations and bring structure where necessary. My style is empathic, clear and connecting - with an eye for both content and people.
About Me
Actief luisteren, een open houding aannemen en oprecht geïnteresseerd zijn in degene die zijn verhaal aan je toevertrouwt, in mijn positie moet je er vooral zijn voor de ander. Vanuit verbinding en vertrouwen een luisterend oor bieden is de rode draad door mijn werkzaamheden als arbeidsmediator, juridisch adviseur arbeidsrecht en vertrouwenspersoon ongewenste omgangsvormen & integriteit. Inmiddels ben ik specialist bij arbeidsgeschillen, die vanuit verschillende rollen ondersteuning biedt bij het vinden van oplossingen. Als bemiddelaar, adviseur en procesbegeleider zet ik mij in om op basis van belangen mogelijke oplossingen te (helpen) zoeken. Oplossingen die dus aansluiten op behoeften.
Favorite Mediation Quote
In the shadow of conflict, lies the seed of solution
Proud of
✓ getting parties moving
✓ seeing mutual understanding develop
✓ completing processes quickly and carefully
✓ building trust
✓ getting participants out of resistance
✓ seeing commitment to the process grow
What parties say about me
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"Pleasant mediator with great patience and incisive approach." - employee in ICT
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"Her summaries and alternative mindsets kept us out of the trenches." - HR logistics manager
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"Her guidance brought insight and made the outcome acceptable." - elementary school principal
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"I felt coached and kept control thanks to her advice." - FMCG brand manager
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"A pleasant, incisive link in a difficult period." - commercial company executive
Funniest questions I get asked as a mediator
"Also, could you please talk to my manager when this is over? I think he would communicate better anyway if you were there."
"That's one of the nicest compliments I ever received. It made me laugh, but it also showed how important people think it is to be truly heard. If you talk with attention and structure in a safe setting, things often change - even if the situation remains difficult. And no, I am not a communication coach for managers, but I do like to help get that conversation going."
